ticketmaster phone number refund

 

When events are postponed or rescheduled, you can expect an email containing new event information. People call Ticketmaster customer support for a range of reasons, including: Here are some of our best tips for helping to ensure that your call to Ticketmaster customer service goes smoothly: Ticketmaster has historically had customer relations problems, primarily due to the company adding additional fees to ticket prices that were not always obvious at the beginning of the purchase process. Submit a request. Other options include getting in touch via email or through social media. You can get a refund if your purchase is eligible for one. Ticketmaster customer service representatives can resolve a range of issues, including questions about tickets and ticket delivery, issues surrounding credit card charges and ticket pricing, and the possibility that a ticket was issued for the wrong class of seating. My plans have changed. Here are some rules on refunding Ticketmaster purchases: If an event has been postponed, it means it’s still possible it will happen on a later date. Fan Support. It’s incredibly rare, but we’ll absolutely refund you. Be aware that even if the organizer decides to offer a refund or a choice between a refund and the credit, they will do so within a specific timeframe. Ticketmaster has different numbers in the countries in which it operates. Issue with phone. Customer support agents can also, when possible, assist with ticket changes and refunds. Did you just realize you didn’t need to purchase that extra storage space on Google Drive? If you have any questions regarding your purchased tickets and you didn't find your answer in our FAQor any inquiries regarding an event, tickets purchased, refunds etc, please write to customerservice@ticketmaster.ae and we will do our very best to answer you within a reasonable time. Have pen and paper handy so you can take notes during your call. Be sure to request tracking and delivery confirmation. DoNotPay is the first robot lawyer in the world. To send a refund request to Ticketmaster here are the steps to follow: And that’s it! The only exceptions to this rule are death in the family, severe injury, or a large scale crisis. The organizers don’t offer refunds for postponed events often. Venues set their own policies on some issues, such as seating and age-restrictions: Ticketmaster isn't able to intervene if a customer purchases tickets to a show without understanding these policies. Submit a request – Ticketmaster Help. You can access DoNotPay from your web browser! 4/1/2021. Individuals who purchase tickets issued by Ticketmaster through a third party, such as a "scalper" or someone who sells tickets on eBay or Facebook, often have no protection against fraud. You can even use DoNotPay to simplify long and convoluted processes—like getting refunds of your Ticketmaster purchases. The reason for this is that if there is no date set for rescheduling the event, the organizers can’t guarantee that they will be able to make the event happen at all. You may still have options. If you've tried resolving an issue or getting an answer to a question by calling Ticketmaster and yet hung up the phone feeling dissatisfied, don't give up. I received a call regarding my tickets but lost connection and need to confirm them so... Cant go to next elto john gig after it was cancelled need a refund nobody wants to talk, Can't accept ticket transfer from sender email. How Do I Track My Order with Ticketmaster? Ticketmaster Help Refunds and Exchanges Whether you’re looking to take advantage of our 24-hour fan guarantee refund & exchange programme or check out our other refund … You can expect an email from Ticketmaster as soon as the status of the event changes, so your tickets are valid until more info is available. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events. New Booking / Reservation / Refund Policy Ticketmaster Book Your Ticketmaster Stadium Tickets Call `` +1 831-(900)---2912* Call Ticketmaster Customer Service `` +1 831-(900)---2912* Call Ticketmaster Phone Number `` +1 831 … We ask for your understanding in this situation. In short, the two companies are not related. Can I have a refund or exchange on my tickets? That timeframe will either be 30 days from the day you received your notification email or up until two weeks before the rescheduled event. How Do I Get Ticketmaster to Refund a Charge? DoNotPay has got you covered! RuPaul's Drag Race UK ; Popular tickets. Depending on the organizer, there might be an option to get a refund. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. How can I contact Ticketmaster? DoNotPay will fax a refund request to your bank and provide you with evidence that will be useful in your case. How to Get a Refund for Ticketmaster Tickets. However, you can now sell the ticket you no longer need directly from your Ticketmaster account. Use DoNotPay, in just a few clicks. Thank you for your patience. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. You will also get notified if the organizer of the event is offering options for refunds. Some tasks DoNotPay can assist you with are: Under some circumstances, an event that is rescheduled might also be eligible for a refund. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. A refund includes the full price of the ticket and all services, A refund is issued using the same method of payment that was used to purchase the tickets. With a rescheduled event, an organizer usually provides you with these options: You will be notified about this in an email. Sometimes events get canceled, and sometimes you are not able to show up. You Can Do It With DoNotPay! If a second call does not resolve your problem, consider getting in touch with Ticketmaster through a different method. We’d advice you not to contact our customer support team directly. Here is how to check if you can get a refund for the event: If your event has been rescheduled and the event’s organizer is offering refunds, this option will be visible. Need more info about your airline passenger rights or unemployment insurance? This app can help you solve any administrative or legal issues. Ticketmaster contact information - compared. All of these options have the advantage of providing you with a written transcript of your conversation. Simply follow the steps provided here. Is It Possible to Refund a Ticketmaster Ticket. The number will typically appear as follows: 12-34567 or 1-23456/AUS – some examples can be found below to assist you to locate this information. Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am. First, review any notes that you took during your original call. @IsaEmma6 @Ticketmaster i reset my password but i cant get in or start a new account because i have an old phone thats no longer in service and cant get the code. If you don't have any notes, try and recall what happened during your conversation and write it down. Scroll down and pick the Chargeback Instantly feature, Provide the app with the details about your bank, Follow the guidelines and build up your case, Ticketmaster only offers refunds through its website, so googling a phone number, trying to reach them via email, or contacting them via their, How to Get a Refund for a Ticket on Ticketmaster. Next, call Ticketmaster back. This information may include ticket confirmation numbers, dates and times of events, billing statements from your credit card company or any correspondence between you and Ticketmaster that is relevant to your case. The Eiffel Tower viewing deck broke down on the day of our tickets in August. If you can’t see the refund link, the event is not eligible for refunds. They are subject to very significant delays - up to 4 to 6 weeks. Just click the link and follow instructions to send a request. Ticketmaster Help. The funds will be transferred to your original payment method. About refunds in general As a general rule, tickets are only refunded if the event is cancelled. If an event gets a new date, you can use your tickets to attend it without any additional confirmation. Check your emails, as we should have contacted you about this. team is currently experiencing longer than usual waiting times. My event has been cancelled – what happens now? Always provide your ACCOUNT NUMBER, (also referred to as customer, booking, order, reference, or confirmation number). The Ticketmaster call center that you call into has employees from West Virginia, Texas, Virginia, Canada and is open Mon-Sat 9am-6pm, Sun noon-6pm EST according to customers. Can you get a refund for tickets bought via Ticketmaster? You may return your ticket and request a refund, You get to choose between a refund and a credit that can be used in other events they organize. If the event of a cancellation: if tickets have been paid by credit card on Ticketmaster.dk or by phone, the amount will automatically be refunded to your bank account. As one of the top ticket sellers in the country, Ticketmaster gets a lot of customer service requests each and every day. It's absolutely necessary to press 0 when you're in the automated message part if you want to talk to a real person. Rescheduled and cancelled events Due to the high volume of of enquiries we’re currently receiving in connection to the Coronavirus, our customer support (?) So we created a free concierge service you can call at the phone number below. Useful. You will get a follow-up email letting you know whether the event is still happening or not. Make sure you are calling the right number. Call Center Business Hours: UAE Toll Free 80086823 or 04-3638859– 9AM-6PM Sunday - Saturday for … To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. Submit a request. Ticketmaster Help. The only condition is that it’s still connected to the same bank account. You will get a full refund transferred to your account automatically. Fan Safety Is Our Priority: For Your Event’s Refund or Credit Eligibility Visit Your Account or our Event Status Updates Page, or Learn More About Options for Canceled, Rescheduled and Postponed Events And you can click here if you want to compare all the contact information we've gathered for Ticketmaster. Rock giants hit the road in July 2022 Guns N' Roses; Extensive UK tour this autumn Del Amitri; November 2021 tour with The Hives supporting The Offspring; Join the queens of Series 2 for an eleganza extravaganza! This phone number is Ticketmaster's Best Phone Number because 136,638 customers like you used this contact information over the last 18 months and gave us feedback. This information can be very helpful if you have to escalate your case. That timeframe will either be 30 days from the day you received your notification email or up until two weeks before the rescheduled event. If you have sold your tickets for the postponed, rescheduled, or moved event through Ticketmaster.com, Ticketmaster.ca, or Livenation.com (i.e., you resold your tickets through one of those sites, and you’ve been paid for them), your tickets will be returned to your account if: (1) the Event Organizer has authorized refunds, and (2) the buyer has requested a refund. If you have already purchased your ticket, log into your account online and request a live chat. Funny . We've created these shortcuts and apps to try to help customers like you (and ourselves!) If an event is canceled, you will automatically get a refund to the method of payment used to make your purchase. Please choose your type of request - - UK New One Form Accessible Fan Registration Form Incorrect change of address UK New Accessibility Queries Form UK Outlier SH Form ATO Auto Fill Form 2 My Account Login Issues Account Lockout Form UK … Ticketmaster only offers refunds through its website, so googling a phone number, trying to reach them via email, or contacting them via their support page won’t be of much help. We've created these shortcuts and apps to try to help customers like you (and ourselves!) The next best way to talk to their customer support team, according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. You can get a refund if your purchase is eligible for one. Tickets shall only be refunded to the original buyer of the tickets. Discover more. How to Do It On Your Own? The next representative you speak to may be better able to assist you. COVID-19 also affects the delivery of the tickets returned by post to services. Common problems addressed by the customer care unit that answers calls to 800-745-3000 include Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request and other customer service issues. This app can help you solve any administrative or legal issues. Last year, I purchased tickets with my current debit card to nitro circus live. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Sign into your Ticketmaster account; Click “My Tickets” Click “See Details” to pull up the details of your order; In Event Details, click “Contact Us”, which can be found at the bottom right of your screen. Ticketmaster cannot issue a refund to any account other than the original payment method. The funds will be transferred to your original payment method. Those on your booking request to your bank and provide you with rescheduled! 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